Frequently Asked Questions

  • General Information

    • Why should I buy template from VJ Templates?

      VJ Templates offers a very competitive template price but yet more powerful, elegant, professional and artistic.

      Since our templates have been designed specifically for VirtueMart, it will save you a lot of time from dealing with design and layout customizations. Either it is for you or your clients, you can focus more on the features/functionalities and let our templates take care of the design for you. If you design by yourself, on average people will take about 2 weeks to make a perfect completely different look and feel. Why wast your time so long if there is already an alternative to cut it short?

      We designed our templates to be as tableless as possible, have more than 30 module positions that can give you high flexibility, cross browser compatible, and last but not the least are W3C CSS 2.1 / XHTML 1.0 Transitional compliant. W3C compliance will make your web site has better rank in search engines.

    • Does your template support multi language?

      Yes, our templates just like other Joomla templates are independent with language meaning you can have whatever language you want. Whatever language you setup on your Joomla/VM/Magento site, our template will be automatically in that language.

    • If I purchase the template, can I remove the copyright notice on the footer?

      Yes, you may remove the copyright notice on the footer, but you are not allowed to remove copyright notices that are coming inside the original files.

    • Is there a support and installation manual if I buy the template?

      Yes, depends on the template you purchase, there is 3-4 months free support through our user forum, besides free service to make image text modifications. The complete step by step installation manual is included in the package. Feel free to contact us if you have any question before making any purchase.

    • If I purchase the template, will I get the PSD files as well?

      No. The PSD file is sold separately for another $20. You can purchase the PSD altogether with the template or later on after you purchase template.

    • Can the template be used for Joomla 1.5 sites without VirtueMart?

      Yes. All our VM 1.1 templates were designed to work on both Joomla 1.5 and VirtueMart 1.1. Although we do not really recommend it (because not only it will be just wasting your money but also the templates have been designed mainly for VirtueMart layouts), but yes you still can use it on Joomla 1.5 sites. Please note that we do not guarantee that if you buy the template today then it will work with future version of Joomla or VirtueMart. A lot of modifications must be made to be compliant with every version.

    • The template I purchased didn't work or screwed up my site, can I refund it?

      Unfortunately no. Since the products that we sell (templates) are intangible irrevocable goods, we do not issue refund after the product is purchased, which you are responsible for understanding upon purchasing one of our templates at our site. Please make sure that you have carefully read and understand our policies before making any purchase.

      As we have stated above that our templates have been tested under clean installation of Joomla/VirtueMart/Magento. We are seeing no reason that our template will screw up your site if you have followed the installation manual properly and post any question you have in the forum.

    • Is the template for frontend only or both frontend and backend?

      The template is for frontend display only. You will use the default template for admin backend site.

    • Can I use the template I bought for more than one web site?

      Unfortunately no. The purchase of the template will only grant you the right to use the template legally and permanently on one web site (URL) only. To use on more than one web site (URL) you have to purchase it again. Please note, one domain is not the same with one URL. One domain can have unlimited URLs.

    • Can I use the template I bought on a different URL instead of the one I registered when I purchased it?

      Unfortunately no. Every single purchase of our template will grant you the right to use the template legally and permanently on one URL only, which is your registered URL with us. We suggest to not make any purchase until you know the URL where you want to use template legally and permanently. If you want to install the template on your development site first, then you can contact us after the purchase. We will give you a temporary license for your development URL.

    • Is the shown price a unique price or a shared price?

      It is a shared price, meaning you only purchase the right to use but not to own the whole template itself. Any other people can buy the same template like you did. But don't worry because there are millions of web sites on the Internet. Finding two similar sites on the Internet is like finding two needles in haystack.

    • If I purchase a template, can I have it customized?

      If you want to customize the template by yourself, you are free to do so as long as it is only for the web site that you registed with us during the checkout purchase. You can also replace the header with your image slideshow module or flash module by simply enabled the module on "header" position. The header will be automatically replaced by your slideshow module or flash module or whatever module that you put on "header" position.

      If you want us to make the change for you, small minor customizations is provided for free. For image or major customizations, you can contact us to discuss the details of customizations. Fees are varied depend on how complex the customization is.

    • Rather than wasting my time, do you sell the backup of your demo site for the template I want to purchase?

      Yes, we do offer Quickstart Package or Demo Backup Package for just another $60 including free installation (if you want us to do that). You can purchase the Quickstart Package altogether with the template or later on after you purchase the template whichever is the most convenient for you.

      By purchasing this package, you will save your time a lot because you don't have to install Joomla/VM first and don't need to do a lot of setups and configurations.

    • How can I change the header and logo with my own header and logo?

      It is very easy to change the default header and logo. To change the header, you only need to install your favorite module (flash module, image slideshow module or our mod_showimage module, etc) then enable it under "header" position. The default header will be automatically replaced by whatever object/image you have inside your favorite module.

      To replace the logo, you only need to replace one file called "logo.png" then the default logo will be automatically replaced with your own logo.

    • Can I purchase the template if I don't have a domain yet?

      Yes. If you don't have a live site URL yet, you can register your development URL including localhost (your PC with XAMPP or WAMP installed). However, depends on the template you purchase, within 3-4 months you have to register your permanent URL so that you can use the template legally and permanently on your live site URL.

  • VirtueMart 2.0

    • Is there a specific requirement that I have to know before purchasing your VM 2.0 template?

      Yes. Please kindly ask your host first and find out if they support IonCube Loader v4.0.12 or later for PHP 5. Our VM 2.0 templates will NOT work without IonCube Loader v4.0.12 or later for PHP 5. If your host doesn't support IonCube Loader, please ask them to download the free IonCube Loader from www.ioncube.com/loaders.php.

      We also include the latest version of IonCube Loader inside the template package. You can upload by yourself these loaders but your host must allow customized php.ini (most hosts do allow to use customized php.ini). Remember, there is no refund can be issued once you have purchased the template. Please contact us before making any purchase if you have any question regarding our template(s).

    • Is there any file hack in your VM 2.0 template that I should be aware of?

      No. Since VM 2.0 is fully compliant with Joomla standard MVC framework, there is no file hack needed. This means, our template files are completely separated from VM core files. As a result, it will be very safe for you when you want to upgrade your VM 2.0 to its subsequent maintenance releases.

    • Can the template be used for Joomla 1.7 or Joomla 2.5 sites without VirtueMart?

      Yes. All our VM 2.0 templates will work well on Joomla 1.7 or Joomla 2.5 even there is no VirtueMart component installed. If one day you ever want to install VM 2.0, then the template should be ready to take care of your VirtuemMart 2.0 component.

    • If I purchase the template today, will it be compatible with future version of VM?

      There is no guarantee about that because we never know what VM Team will do with the development cycles of their software.

    • Do you plan to make all your VM 1.1 designs to be available in VM 2.0?

      We are not sure about this yet. It all depends on the demands and the resources we have. Currently, we plan to make all our VM 2.0 templates to be completely brand new designs.

  • Magento

    • Is there any file hack in your Magento template that I should be aware of?

      Absolutely No. All our Magento template files are located under "app/design/frontend/default/our-template-name" and "skin/frontend/default/our-template-name" directories which definitely won't affect Magento core files and default theme files.

    • Will the template I purchase today be compatible with the future version of Magento?

      Although the upgrade of your Magento will never affect our template, however we can not guarantee that our template will be compatible with future version of Magento. For example, if you purchase the template that is compatible with Magento 1.6, there is no guarantee that the template will work on Magento 1.7 or newer version.

  • VirtueMart 1.1

    • Is there any file hack in your VM 1.1 template that I should be aware of?

      Unfortunately yes. If you prefer the one with no file hacks, then we suggest to purchase our all new VM 2.0 templates.

    • Since there are file hacks in your VM 1.1 template, is it safe when I upgrade my VM 1.1 to its maintenance release?

      Although not every maintenance release you will need to upgrade, unfortunately if you upgrade your VM 1.1 to its subsequent maintenance release version, then you will need the upgraded version of our template.

    • Can the template be used for Joomla 1.5 sites without VirtueMart?

      Yes. All our VM 1.1 templates were designed to work on both Joomla 1.5 and VirtueMart 1.1. Although we do not really recommend it (because not only it will be just wasting your money but also the templates have been designed mainly for VirtueMart layouts), but yes you still can use it on Joomla 1.5 sites. Please note that we do not guarantee that if you buy the template today then it will work with future version of Joomla or VirtueMart. A lot of modifications must be made to be compliant with every version.

    • Is your VM 1.1 template upgradable to VM 2.0?

      Unfortunately No. Since VM 1.1 and VM 2.0 have completely different codes, all our VM 2.0 template will be completely different template package. There is no upgrade version from VM 1.1 templates to VM 2.0 templates. Currently, we have no plan to make our VM 1.1 designs to be available for VM 2.0. In the future, we may or may not want to either. It depends on the demands and the resources we have.